Your tip of the day is it’s better for your company to use a stock-holding master distributor like Plastic Pallet Pros than it is to go directly to a manufacturer for that product.
Let me tell you about some of the issues I’ve seen and experienced when dealing with plastic pallet manufacturers.
Most companies, when you’re approaching a manufacturer, you’re a small customer to them.
Their time and energy and their focus is on very large companies — Fortune 500, Fortune 100 companies — and it’s also on master stock-holding distributors like Plastic Pallet Pros.
That’s who they are focused on servicing.
What you will likely experience is slow response time and very poor follow-up. It is difficult getting an answer or reaching someone if you are not a very large opportunity or a current customer that purchases millions of dollars annually from them. You’re just not that important to them.
Long lead times. You might experience six-, 10-, even 20-week lead times to get your product if you are able to place an order.
Large minimum orders. If you’re ordering less than a truckload, they may not even entertain filling your order. Some of the other things to consider are that manufacturers are limited to the products that manufacturer makes. They will not look for the best solution to your needs, they will only look at how they can sell their product to you. There is a good chance, it is not the best possible option for you.
So, the only solution they can provide if it’s within their catalog. If they don’t have a product that solves your challenges, they have nothing else to offer.
The Benefits of Working With Plastic Pallet Pros
If you require multiple products to meet all of your needs, it is unlikely a single manufacturer can help. They’re not going to go to any extra effort to make that happen. They’re not going to look anywhere else and they’re not going to point you anywhere else.
Most manufacturers are focused on selling a product and not solving problems.They typically can not offer you any other services other than simply selling a product. They have very limited flexibility and limited options available to them.
So, there’s some challenges with that.
What are the benefits of working with a stock-holding distributor like Plastic Pallet Pros?
- Excellent response time. Excellent customer service. You are important to us; every customer is important to us. We pride ourselves on answering your inquiries quickly, following up with you, and providing excellent customer service.
- Better lead times. How do we accomplish that, if it’s a six-, eight-, 12-week lead time from a manufacturer? Well, we’re a stock-holding distributor. So we don’t just order from the manufacturer, we stock the product in our warehouse. So once we know what you’re buying and what you’re using, we’re going to keep that product in stock in our warehouse so that we can provide you with what you need, when you need it. Much faster lead times!
We’re going to plan accordingly, and we’ll absorb those lead times with the manufacturer. You won’t have to. So we’re going to provide better service and better cost.
Like I said, we’re a large customer to the manufacturer. We have established lines of communication, established relationships, history, and preferred cost.
So, we are able to negotiate very aggressive and very competitive prices.
So, yes, while we are a separate company and we stock this product, we are able to offer you very competitive prices because of the volume we purchase.
Along with that, we have flexibility. We’re not limited to one product from one manufacturer. We’re going to find out what challenges we can help you solve, and we’re going to provide solutions to all of those challenges.
It may involve multiple products from multiple manufacturers to make that happen. But we have the ability to make that happen.
Great Service, Great Lead Times, Competitive Prices, Flexibility
We also have options and choices even within that one product line to help you find the right one that is going to meet your needs, and meet your budget.
We can handle the freight. We’ll take care of it whether it is a large order or a small order. We’re gonna make sure we get it to you and we’ll take care of all of the details from start to finish.
So we’re going to stock your product with great service, great lead times, competitive pricing, and flexibility.
We have the ability to offer other value adds that a manufacturer typically isn’t going to talk to you about. We’ll look at return programs, buy-back programs of damaged pallets, and even used pallet options. We are willing to get outside the box to provide a total solution for your company.
So when you look at a master stock-holding distributor, it is important to work with a company that is not focused on selling a product.
We Add Value for Small and Large Customers
And it isn’t just for our small customers. It’s for the large customers, too.
All of these things are important: great service, great lead times, the ability to have those orders in stock in our warehouse for you, whether you’re a large company, and a large customer, or you’re a small company.
We’re going to take care of you either way.
I would encourage you to consider Plastic Pallet Pros when you’re looking at plastic pallets, collapsible bulk bins, or any product that we might be able to help you with. We have the flexibility and the ability to do that.
Our goal is to help warehousing and logistics companies increase efficiency by providing the best pallet solution for each customer. Our track record is one of reliability and excellence.
Call us today (877) 651-7816 or contact us online. A Plastic Pallet Pro is ready to answer your questions today!
