Our unique view on pallets makes Plastic Pallet Pros stand out from other pallet suppliers. Pallets are not just what we sell. Pallets are the solutions we provide.
Wait! Aren’t pallets just the tool we are bound to in the shipping and packaging industry? Yes, pallets move your products, but at Plastic Pallet Pros we don’t view pallets as a constraint, we view pallets as solutions. How did we come to this conclusion? Read on for Plastic Pallet Pros’ unique take on our plastic pallet mission.
Most pallet companies will happily sell you pallets. At Plastic Pallet Pros we are different. We have developed a customer service approach that shifts the focus from the pallet to the pallet needs of our clients. Most pallet companies will offer you a quote and convince you why that pallet will fit your needs. That’s not how we work. Our customer service approach will consider the customer’s needs and look for a plastic pallet that suits their purpose. That’s the difference with our approach to pallet sales. We are committed to never putting your product on a pallet that does not meet the demands you require. We don’t believe you should settle for a pallet just because your inventory must have one. We believe pallets are an investment that should add value to your process.
In addition, Plastic Pallet Pros is committed to championing plastic pallets for their cost-saving durability. A negative reputation has plagued plastic pallets because of their sticker price compared to wood pallets. However, we have seen many of our clients achieve great success and profitability when switching to plastic pallets or recycled plastic pallets. That is the inspiration behind our customer service approach. In fact, Plastic Pallet Pros has developed a cost-per-trip calculator to help pallet purchasers see the savings. Customers can compare shipping costs between a heavier wood pallet with a shorter life span to a lighter, multi-trip plastic pallet. The savings can be significant, especially for those clients who have or are looking to develop a closed loop system.
Lastly, Plastic Pallet Pros strives to be the most trustworthy source of plastic pallets in the industry. Plastic Pallet Pros is large enough to provide extensive inventory options but small enough to make sure your company gets the attention it deserves. Plastic Pallet Pros’ customer service approach is dedicated to focusing on client questions, listening to client’s needs, and suggesting environmentally friendly plastic pallet options to help customers meet their sustainability goals.
Sure you can continue to ship on wood pallets because it is how things have been done or because it is what you know. But isn’t it time to see what options are out there? Perhaps there are problems you’ve come to expect with wood pallets that a plastic pallet can solve for you at a lower price tag than you’d expect. At Plastic Pallet Pros we are here to listen to your concerns, identify your pallet needs and provide solutions to you that add value to your processes. Trust your pallet needs to a professional. Trust Plastic Pallet Pros, a trustworthy, customer service-oriented, international pallet supplier.
What questions do you have about plastic pallets? Call Plastic Pallet Pros or take advantage of the chat feature on our website. Let’s have a conversation to discover ways that ease your shipping and storage burdens.
If you liked this information about Plastic Pallet Pros customer service approach you might like to read about our highlight in the May 2022 Inbound Logistics magazine.
